Customer Testimonials
What our customers have to say about our service
"Triangle computers cropped up in a local magazine we distribute in our retail boutique. My Apple laptop went wrong and really needed a quick fix because of internet sales and emails, and remembered seeing Triangle Computers in the magazine. Called them up and they totally understood the situation I was in, came out the very same day, took it away and fixed it within 1 day. Really helpful great service, and knows all about Macs. All importantly really great rates. So good that I won’t be going anywhere else in the future but Triangle computers." - Adam Large, Sendol, Pottergate, Norwich
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"Tom at Triangle has always been prompt and effective in sorting out my computer issues. He is flexible enough to accommodate my varying schedules." Jonathan Lambert, composer and sound designer, Norwich.
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"Dealt with my problem, quickly and efficiently, and kept me informed of his progress. If I have further problems won’t hesitate to go back." Alistair Murphy, Cromerzone, Norfolk
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"Triangle Computers helped in the installation and upgrading of our computers and network. They were very flexible in working around our business needs. Not only was our network installed with minimum disruption, after sales support has always been available at the end of the phone, and if necessary on-site visits have been made. We see Triangle Computers as a friend of our business, concerned with and about our business." - Kevin Maddams, Outline Magazine, Norwich
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""Our Macbooks are an essential part of our ability to build the highest-quality websites yet keep our charges down, making them more like a heart or a lung than a mere tool - and there really is no better life support than Tom at Triangle. He knows what he's doing and he doesn't cost the earth." - James Leeds, Klik Web Design, Norwich
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"I was lucky enough to discover Triangle Computer Systems when my Macbook refused to start up one morning. As I was nearing the end of a post-grad course I was desperate for help and even considered purchasing a new Mac there and then, at huge expense. Luckily I contacted Tom first and he suggested I bring the Mac to him that morning. I did and received a speedy, cheerful and reassuring service. The hard drive needed replacing and Tom gave me some very helpful advice about selecting and using a new one. I left with a fully operational Mac later that day! I have no hesitation in recommending Triangle Computer Systems (and have in fact done so many times!) and I am sure that I will also be calling on Tom for more help in the future." Stephanie Moss, Norwich
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"Thank goodness for Tom at Triangle Computers. He upgraded my iMac G5 from Tiger to Leopard, helped sort out various wireless network glitches and ensured my business documents were backed-up in case of a computer failure. He's offers continued flexible local support, gets back to you when he says he will and I've always found him to be highly professional and communicative." Robin Catlin, Redundancy Advice Network, Norwich
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“As a research facility the value of our data is priceless, so when a hard drive in one of our PowerMac G4's was damaged we didn’t know what to do. Luckily Triangle came to our rescue and got all of our data back. The service was professional and fast. Just what we needed” - Paul Wright, IT Technician, School of Biological Sciences, University of East Anglia
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"We have dealt with Tom Shanks and Triangle for some three years. Advice and service to our computers has always been to the highest standards of quality, promptness and value." - Ted O'Grady, Norfolk
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"My 15inch MacbookPro refused to start, simply making the start-up "bing" noise before turning itself off. I took it round to Tom after several tests he discovered the memory (RAM) needed replacing and supplied me with replacements immediately. Tom was relaxed but professional, his service was fast and extremely reasonable, and I will have no hesitation in using him again for any problem with my Mac. I have recommended him to all my Mac-using friends." - Sarah Oates, Reefham, Norfolk
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